Flipping the Script - Literacy at all Ages

Adult literacy

County of Los Angeles (select only if your project has a countywide benefit)

Expand existing project, program, or initiative (expanding and continuing ongoing, successful work)

California has one of the lowest adult literacy rates in the country, with 3 out of 10 adults lacking basic reading skills. In Los Angeles County, 34.3% of adults are at the lowest literacy level in English. A survey from the Program for the International Assessment of Adult Competencies (PIAAC) identified California’s adult literacy rate as second highest in the US, with only New Mexico having a higher rate. In an article about the survey on EDSource, Emma Gallegos notes that the lack of literacy in English can prove dangerous for those who cannot read directions on medication or information regarding disaster alerts. We are increasingly reliant on emergency alerts on our digital devices which makes digital literacy a necessity. AARP reports that 64% of 50-plus adults do not feel technology today is designed with their age in mind.

SBSS promotes literacy with free English as a Second Language (ESL) classes and an integrated technology education track that blends disaster readiness, digital literacy, and civic advocacy training.
ESL Program. Classes meet in small groups, so learners receive more attention. Coursework emphasizes practical English - navigating doctors’ offices, reading prescription labels, completing forms - so students can manage daily tasks. Most attendees have long been active in their neighborhoods but lack the language skills to participate fully in the community.
Technology & Disaster Preparedness. A six-session “digital basics” series teaches internet safety, email, messaging apps, photo sharing, and video calling. Lessons are framed around real-world disaster scenarios: signing up for ShakeAlert, mapping evacuation routes, making group text trees, and booking last minute rides with rideshare when public transit is disrupted. Drop-in tutoring or specialized workshops are available for more advanced skills.
AGEnts for Change. Members meet to practice public speaking, analyze legislation that affects aging populations, and plan visits to city council, county supervisor, or state assembly hearings. SBSS staff arrange transportation and accessibility accommodations, so members can voice concerns. Members report that the combined programs reduce social isolation and also position them as trusted community leaders who help shape a more age friendly Los Angeles.

SBSS supports older adults and caregivers by providing respite services, education, and support groups. This enables them to positively care for their family members.
By showing the benefits of literacy through the concrete example of disaster preparedness, SBSS was able to engage previously reluctant participants to commit to learning. SBSS seeks to expand the reach of the program to other underserved communities throughout LA County.
Older adults will be able to safely age in place independently utilizing technology and English skills. They will be engaged in creating policies that support the rapidly expanding demographic. Ultimately, not one more older adult or caregiver will die in a fire or natural disaster because they don’t have the ability to call for help or evacuate.