Deputy Director

CIELO Background

CIELO catalyzes hope, resilience, and stability in under-resourced communities by helping hardworking individuals transform their dreams of owning a neighborhood business into reality. We are a grassroots nonprofit startup based in Southern California, focused on helping individuals transform their lives, their families, and neighborhoods through entrepreneurship and business development. We provide tools to start and grow neighborhood businesses,

become successful entrepreneurs, and earn a dignified income. We were born out of the Oak View community in Huntington Beach, CA in 2015. CIELO is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race,

religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.

Summary of Position

The Deputy Director will lead and oversee operations and programs, and guide those teams through CIELO’s next phase of transformational and healthy growth. They will be a seasoned executive leader with a track record of leading organizational growth and change management, and complement the Executive Director in leading CIELO through its next stage of +2x growth over the next three years. They will join the Executive Director on the newly-formed Executive Leadership Team as a thought partner in other organizational functions: mission & impact,

resource mobilization, organizational development, finance & accounting, marketing & communications, governance & compliance, and HR.

Responsibilities

Leadership & Management

● Guide the facilitation and implementation of a strategic plan to achieve the organization's three-year

strategic vision, in collaboration with staff, leadership teams and the board of directors.

● Lead programming and operations integration and support staff through change management. Direct reports

will include four Directors who direct programs, outreach/engagement, and operations.

● Inspire and develop team members by facilitating a healthy collaborative culture, setting clear goals and

expectations, building trusted and accountable relationships, and cultivating overall growth.

● Serve on the newly-formed executive leadership team with the Executive Director, as a thought partner in

other organizational functions: resource mobilization, finance & accounting, marketing & communications,

governance & compliance, and HR.

Operations

● Serve as an integrator across the organization by fostering robust: collaboration; time management; project

management; and software solutions.

● Assess individual and organizational goals, refine tracking systems to monitor progress, and support staff in

achieving goals.

● Incorporate best practices & software solutions to improve internal systems, focusing on strategic directions

and budget realities.

● Manage & optimize data tracking to help improve effectiveness and efficiencies across the organization.

Programs

● Design a high-touch scalable programmatic model that leverages technology and adapts to diverse population

needs.

● Lead program staff in the development and integration of robust educational, client navigation, and coaching

program elements; and align resources for successful implementation.

● Drive programmatic outcomes that create healthy team collaboration; meaningful & measurable impact on

clients and their communities; exemplary client service; and sustainable growth.

● Leverage data to track the progress and success of programs and projects; and to enhance impact.

Qualifications

Character, Knowledge & Skills

● Characterized as a trustworthy, empathetic, poised, strategic, innovative and consistent leader.

● Strong instincts and intuition that consistently center community and people.

● Exemplary written, oral communication, and relational skills, foster the ability to influence others.

● Skillful in leveraging technology & digital tools to support growth: CRM (Customer Relationship Management)

system, project management, LMS (Learning Management System), and cloud-based offices, such as Google

Workspace.

● Ability to track, analyze, and interpret data for decision-making.

● Commitment to CIELO’s mission, DEI (diversity, equity, and inclusion), and working with people from all racial,

ethnic, and socioeconomic backgrounds.

Education & Experience

● 5+ years in an executive or director-level leadership role focused on management, programs, and/or

operations.

● Experienced leader with a track record of leading people, programs, and operations through +2x growth, from

10 ppl to +20 ppl.

● Played a key role in retaining the culture, values, and core mission of a team or organization through

significant growth.

● Small business ownership, business coaching, or entrepreneurship experience, preferred.

● Nonprofit experience is important and preferred, but open to candidates with private-/public-sector

backgrounds.

● A college degree in business, community / economic development, human / leadership development, or a

related field preferred.

● Bi-lingual (Spanish and English) fluency is preferred.