FSC Housing Navigator
- Posted
- 1 month ago
- Employment type
- Full-Time
- Location
- Panorama City
- Closing date
About this organization
El Centro de Amistad, Inc., is a multilingual, cross-cultural organization providing a comprehensive range of mental health services, anticipating the ever-changing needs of families and individuals in the San Fernando Valley. El Centro de Amistad, Inc. is committed to assisting children, adults, and families.
About this job
The FSC Housing Navigator reports to the FSC Program Manager and provides housing related case management, assessment, coaching, resource assistance, emergency support, referral, and follow-up services as part of the Panorama City FSC Program. The position interacts with all FSC team members, Agency staff, housing network(s), other agencies/entities, and community members regularly. The position attends FSC team meetings, and other required meetings and events. The position ensures that efficient and sound plans are developed with consumers and inputs all necessary data and documentation into the Program’s and Agency’s electronic record keeping and data system(s). The end goal of the position is to ensure housing insecurities and disparities are reduced and foster greater economic self- sufficiency in families through a coaching model. The position will engage individuals and families to uncover their unique challenges and needs as well as their strengths and resources to enable the client to set their own goals. This position requires in-person work attendance daily as well as fieldwork. Other duties as assigned.
Roles & responsibilities
Role and Responsibilities
• Provide housing related case management, referral, and follow-up services.
• Conduct detailed needs assessment of referred clients.
• Identifies client’s specific needs related to housing stability.
• Prepare individual service strategy & housing stability plans.
• Provide individual and family counseling & coaching.
• Maintain accurate and up-to-date records of all participant contacts.
• Maintain resources of Housing Assistance Resources.
• Coordinate services with other FSC staff.
• Assist with Child Watch and food bank duties.
• Other tasks as assigned.
• Provides referral services and emergency support services (food, shelter, transportation, etc.) as needed.
• Inputs data on FSC’s required record keeping/data system.
• Develops genuine professional relationships with consumers in program.
• Connects families to housing related needs and other services.
• Works in collaboration with other FSC staff, community partners and other entities and resources to assist families in maintaining/securing safe and affordable housing.
• Connects families to Financial Coach and works in collaboration in supporting families to achieve financial goals and increase household income.
• Participates in meetings with other team members and supervisor to debrief on progress on cases and troubleshoot challenges that may arise.
• Completes required documentation, assessments, reports, referrals and data entry with accuracy and attention to detail onto specified Agency and FSC record keeping/data systems by required deadlines.
• Adheres to agency and programmatic deadlines.
• Leads or facilitates in-services, educational classes/services related to housing disparities and needs.
• Participates in FSC team meetings, events, staff meetings, collaborative partner or community meetings and other meetings as requested.
• Assist with special projects as needed.
Qualifications
Qualifications and Education Requirements
• Bachelor’s degree from an accredited college or university preferred.
• Experience providing services to vulnerable populations preferred.
• Minimum of 2 years’ experience in housing related case management.
• Ability to work with people from diverse ethnic groups and various socioeconomic levels.
• Experience with housing resources and financial literacy a plus.
• Bilingual (English/Spanish) with excellent oral and written communication skills.
• Must have great organizational skills, be detail oriented and a self-starter with the ability to multitask.
• The ideal candidate should be personable and have experience in the social services field with familiarity in the mental health field.
• Candidate needs to be motivated and able to communicate effectively, and efficiently, both verbally and in written format.
• Strong computer literacy including Microsoft Word, Excel, Access, Adobe PDF, Outlook, Google Drive, Internet, and other standard equipment.
• Must clear HIPAA certification, Department of Justice, and TB clearance.
• Occasional weekend and evening hours will be necessary.
• Must have a reliable vehicle/access to transportation, valid California driver’s license, and be responsible for all
liability on vehicle.
• Required to work “In-Person” and in dedicated or assigned site(s) and in the community on weekdays and some nights and weekends.
• Other duties as assigned.
To apply
To apply or any questions, please email Carina Campos at carina.c@ecda.org