Clinical & Community Education Coordinator – Adult Program (Woodland Hills)

In a society that still stigmatizes and misunderstands the depths of grief, OUR HOUSE exists to support those who are navigating the difficult and often isolating journey after the death of someone close. Through our accessible grief support programs, we strive to offer those who are grieving a space for understanding, support, connection, and hope. Above all, we believe that no one should have to walk the path of grief alone. If you or someone you care about is grieving, we are here to help.

The OUR HOUSE mission is to provide the community with grief support services, education, resources, and hope. Since 1993, OUR HOUSE has helped thousands of grieving children, teens, and adults as they embark upon their journeys to hope and healing.

Clinical Coordination & Care

• Conduct Pre-Group Appointments (PGAs) in person and via Zoom to assess clinical fit, safety needs, and readiness for group participation.

• Support adult grievers throughout their engagement with OUR HOUSE, including intake, waitlist management and group placement and coordination.

• Occasionally facilitate grief support groups as part of training and coverage needs.

• Participate in weekly Clinical Team meetings and individual clinical supervision with the Clinical Director.

Community Education & Training

• Lead and collaborate on community education initiatives, including information sessions, professional trainings, workshops, medical education, agency’s Grief Intensive Training and OUR HOUSE volunteer training.

• Develop, update, and consolidate curricula, training materials, and resources to ensure best practices and consistency in community education offerings.

Volunteer Development & Support

• Provide regular supervision, guidance, and case consultation to volunteer group leaders related to group dynamics, facilitation challenges, and safety concerns.

Program Operations & Collaboration

• Oversee waitlist management to ensure equitable access and continuity of care for adult grievers.

• Ensure adherence to clinical guidelines, confidentiality standards, safety protocols, and program policies.

• Collaborate closely with Clinical, Operations, and Development teams to support cross-departmental initiatives and program growth.

• Contribute to program innovation, trauma-responsive practices, and curriculum development.

Organizational Responsibilities

• Submit bi-monthly clinical narratives to support Board reporting.

• Participate in organization-wide initiatives, staff meetings, and strategic planning conversations.

• Support onboarding of new staff and contribute to a culture of clarity, compassion, and accountability within the team.

• Attend key agency events including the OUR HOUSE 5K, Volunteer Luncheon, House of Hope Gala and Camp Erin LA.

• Education & Licensure: Master’s degree in social work, psychology, or a related field required. Licensed or license-eligible.

• Experience: 2–4 years post-graduate experience in bereavement and/or trauma-focused clinical work with adults.

• Empathy & Clinical Judgment: Demonstrated ability to support grievers with sensitivity, compassion, and sound ethical judgment.

• Communication Skills: Strong verbal and written communication skills; ability to engage diverse audiences. Spanish proficiency is a plus.

• Organizational Skills: Ability to manage multiple priorities, coordinate complex workflows, and work effectively in a dynamic environment.